HELP

NOW open inside main street market, cville!

CONTACT

Tel:  434.218.2481
info@shopbasketful.com

Inside Main Street Market
416 West Main Street
Charlottesville, VA 22903

We are next to Feast!

HOURS:   Mon-Fri. 11-4:30, Saturday 10-5

Plan your event Monday-Sunday. Email us!

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Shipping & Returns

Hi! We're so glad you found us online.

 

Basketful Lifestyle & Gifts is here to make it fun and easy to shop for meaningful gifts and items for your life.  Here's a bit about how we do what we do.

SHIPPING POLICY

SHIPPING
Our goal is to ship your order as quickly as possible. We are a small, independently owned shop, and it can take a few days to process orders. We will notify you via email when your order ships. If you are local to the Charlottesville area, you may meet a Basketful team member who delivers your item in person.


IN-STORE PICK-UP
We love this. We are a small, independently owned shop, and items available online can be picked up in the store within 2-3 days to save on shipping costs. Immediately after making your purchase online, simply email info@shopbasketful.com and request to make arrangements to pick up your gift our Main Street Market, Charlottesville, VA store. Of course, you can always make your purchase in-person in our store. Just remember, we don’t have large quantities of each product. Consider snagging what you love online before it goes. 
 

INTERNATIONAL SHIPPING
Basketful does not currently ship internationally. If you have fallen in love with an item, email us at info@shopbasketful.com, and we can explore shipping possibilities.

Return & Exchange Policy

RETURNS
We want you to be completely satisfied with your purchase. If you are not, within 14 days of receiving your shipment or purchasing in-store, please email us at info@shopbasketful.com so that we may authorize a return.

 

Return shipping costs are the responsibility of the customer.

 

Once we have received the items in their original condition, we will issue a refund in the original form of payment. Shipping costs are nonrefundable.

 

We thank you for supporting our small business!