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faq
Frequently asked questions
General1
Probably! We offer free personal shopping using this 30 second form under Gift Services
OR Email us at info@shopbasketful.com to tell us:
- the person or event for which you are shopping.
- the timeline and price range you want to work within.
- the feeling you want to convey (for example: funny, sympathetic, etc. We'll send you ideas and product options.
We used to be a brick-and-mortar shop in Charlottesville with lots of inventory. Now that we're only, we have less, but can often find what you need if your gifting timelines permit.
We were! If you visited Charlottesville from 2019 to 2024, you may have visited our amazing shop in downtown Charlottesville. We also hosted some amazing Holiday pop-up shops, called "The Gift Box" inside of Main Street Market. We loved the community the shop built and transitioned online in 2025 to serve a national customer base online.
You can see some of our in-shop fun in reels and posts on Instagram and Facebook. We love you C'ville!
Shipping Policy:
Our goal is to ship your order as quickly as possible. We are a small, independently owned, and it can take a few days to process orders. We will notify you via email when your order ships.
For shipping costs, we charge you the exact shipping rate UPS, FedEx or USPS charge us. That's it.
Basketful does not currently ship internationally. Email us at info@shopbasketful.com with questions and we can explore possibilities.
Let's see what you've got in mind.
In 2026, we are starting a new business model. Small batch, seasonal product drops. If that's a match for your business, let us know!
We'd love to connect your unique art or product with our amazing customer base! We platform you, you connect with buyers, you make and ship, you bring in cash to support your business. Collaborations are key and we have vendor references upon request.
Send product submissions with details about the specific product line you'd like to launch, the production timeline and any shipping questions or logistics needs to info@shopbasketful.com.
We look forward to working with new products and makers all the time. Local is lovely. Even if you're just starting, let us hear your idea or see your product. You never know!
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